8k8apk Privacy Policy

8k8apk (referred to herein as the "Company", "we", "us", or "our") is a PAGCOR-licensed online casino and sports betting platform operating at https://8k8apk.net, serving players across the Philippines including Metro Manila, Cebu, Davao, Quezon City, and Makati. We are committed to protecting the privacy and personal data of all users who access or register on our platform.

This Privacy Policy (the "Policy") describes in full detail how 8k8apk collects, processes, stores, shares, and protects the personal information you provide when you use our website, mobile platform, and all associated services (collectively, the "Platform").

This Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, as enforced by the National Privacy Commission (NPC) of the Philippines. Where applicable, we also adhere to internationally recognized data protection principles consistent with our PAGCOR licensing obligations.

By accessing the 8k8apk Platform, creating an account, or submitting any personal information to us, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, please discontinue your use of the Platform immediately.

8k8apk collects personal data only to the extent necessary to provide you with a secure, compliant, and personalized gaming experience. The categories of personal data we collect are described below.

2.1 Registration and Account Data

When you create an 8k8apk account, we collect the following information:

• Full legal name as it appears on your government-issued identification
• Date of birth (required to verify you meet the 21+ age requirement under PAGCOR regulations)
• Email address and mobile number
• Username and encrypted password
• Residential address (city, province, ZIP code)
• Gender and nationality

2.2 Identity Verification (KYC) Data

To comply with PAGCOR licensing requirements and Philippine Anti-Money Laundering Act (AMLA) obligations, we are required to verify the identity of all players prior to processing withdrawals. KYC data we collect includes:

• Scanned copy or photograph of a government-issued ID (e.g., Philippine National ID, passport, driver's license, SSS/GSIS ID, Voter's ID)
• Proof of address document dated within the last three (3) months (e.g., utility bill, bank statement, barangay clearance)
• Selfie photograph or live facial verification image for identity matching purposes
• Proof of ownership of the payment method used (e.g., GCash account screenshot, bank account details)

2.3 Financial and Transaction Data

We record all financial transactions conducted on the Platform, including:

• Deposit and withdrawal amounts, dates, and methods (GCash, Maya, BPI, BDO, UnionBank, Coins.ph, USDT)
• Account balance history
• Bonus and promotional credit records
• Wagering history across all game categories

2.4 Technical and Device Data

When you access the 8k8apk Platform, we automatically collect certain technical information, including:

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser version
• Session duration, pages visited, and interaction logs
• Referring URL and exit page data

2.5 Communications Data

When you contact 8k8apk support via live chat, email, or any other channel, we retain records of those communications, including the content of messages and the date and time of contact, for quality assurance and dispute resolution purposes.

8k8apk uses the personal data collected from you for the following specific purposes:

8k8apk does not use your personal data for automated decision-making that produces legal effects, nor do we use it to build profiling data sets for sale to third-party marketers. Any direct marketing communications from 8k8apk will only be sent to players who have given explicit consent at the time of registration, and you may withdraw that consent at any time.

Under the Data Privacy Act of 2012, 8k8apk processes your personal data on the following lawful bases:

• Contractual Necessity: Processing your registration data, KYC information, and financial transaction records is necessary to enter into and perform the gaming services contract with you.
• Legal Obligation: 8k8apk is required by PAGCOR licensing conditions, the Anti-Money Laundering Act (AMLA), and associated regulations to collect, verify, and retain specific categories of player data for defined retention periods.
• Consent: Where we send you promotional emails, SMS notifications, or personalized offers, we do so only on the basis of your freely given, specific, and informed consent. You may withdraw this consent at any time by updating your communication preferences in your account settings or by contacting support.
• Legitimate Interest: We process technical and device data to detect and prevent fraud, protect the integrity of the Platform, and improve user experience — these activities are in the legitimate interests of 8k8apk and its player community.

8k8apk does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your data in the following limited and controlled circumstances:

5.1 Payment Service Providers

To process your deposits and withdrawals, we share the minimum necessary financial data with our payment partners, including GCash (G-Xchange, Inc.), Maya (PayMaya Philippines, Inc.), BPI, BDO Unibank, UnionBank of the Philippines, Coins.ph, and USDT processors. These providers process your payment data under their own privacy policies and are bound by their respective regulatory frameworks.

5.2 Regulatory and Law Enforcement Authorities

As a PAGCOR-licensed operator, 8k8apk may be required to disclose player data to the following authorities when lawfully demanded:

• Philippine Amusement and Gaming Corporation (PAGCOR)
• Anti-Money Laundering Council (AMLC) of the Philippines
• National Privacy Commission (NPC)
• Philippine National Police (PNP) or National Bureau of Investigation (NBI) pursuant to valid court orders
• Bureau of Internal Revenue (BIR) for tax reporting obligations

5.3 Technology and Service Providers

We engage trusted third-party service providers to operate components of the Platform, including game software providers, cloud infrastructure services, and KYC verification technology vendors. All such providers are bound by contractual data processing agreements that restrict their use of your data to the specific service they provide to 8k8apk.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of 8k8apk's business assets, player data may be transferred to the acquiring entity as part of the transaction. We will notify affected players via email prior to any such transfer and will ensure the receiving entity is bound by data protection obligations at least equivalent to those in this Policy.

8k8apk retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal and regulatory obligations, and to resolve any disputes that may arise.

Our standard data retention periods are as follows:

• Active Account Data: Retained for the duration of your account relationship with 8k8apk, plus a minimum of five (5) years following account closure, as required under AMLA regulations.
• KYC and Identity Documents: Retained for a minimum of five (5) years from the date of submission, in compliance with PAGCOR and AMLC requirements.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, consistent with AMLA obligations.
• Customer Support Communications: Retained for three (3) years from the date of the last interaction, for dispute resolution and quality assurance purposes.
• Technical Logs and Session Data: Retained for up to twelve (12) months, after which they are anonymized or deleted.
• Marketing Consent Records: Retained until you withdraw your consent, plus one (1) year thereafter as evidence of compliance.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our internal data destruction procedures.

The 8k8apk Platform uses cookies and similar tracking technologies to enhance your browsing experience, maintain your session state, and gather anonymized analytics data to improve the Platform.

Types of Cookies We Use:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function correctly. They enable core features such as user authentication, session management, and fraud prevention. These cookies cannot be disabled without impairing Platform functionality.
• Functional Cookies: These cookies remember your preferences (e.g., preferred language, game lobby layout, last active wallet) to provide a more personalized experience on subsequent visits.
• Analytics Cookies: We use anonymized analytics cookies to understand how players interact with the Platform — which pages are visited most, how long sessions last, and where users navigate from. This data is aggregated and does not identify individual users.
• Security Cookies: These cookies support our fraud detection systems by identifying anomalous access patterns, such as multiple account login attempts from the same device or unusual IP address changes.

8k8apk does not use advertising or behavioral tracking cookies that follow you across third-party websites. You can manage your cookie preferences through your browser settings at any time. Please note that disabling strictly necessary cookies may affect your ability to log in and use the Platform normally.

8k8apk implements a comprehensive range of technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security infrastructure includes:

• TLS/SSL Encryption: All data transmitted between your device and our servers is encrypted using Transport Layer Security (TLS) protocols, ensuring that your login credentials, personal data, and financial information cannot be intercepted in transit.
• Encrypted Data Storage: Sensitive personal data — including passwords (hashed and salted), KYC documents, and payment details — is stored in encrypted format on secure servers with restricted access.
• Access Controls: Access to systems containing personal data is restricted to authorized 8k8apk personnel on a strict need-to-know basis. All access is logged and subject to periodic audit review.
• Two-Factor Authentication (2FA): Players are encouraged to enable 2FA on their 8k8apk accounts for an additional layer of security beyond their password.
• Regular Security Audits: 8k8apk engages independent security professionals to conduct periodic vulnerability assessments and penetration testing of our Platform infrastructure.
• Incident Response Plan: In the event of a data breach that poses risk to your personal data, 8k8apk will notify affected players and the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, in accordance with NPC Circular 16-03.

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by 8k8apk:

• Right to be Informed: You have the right to know what personal data 8k8apk collects, why we collect it, how we use it, and with whom we share it. This Privacy Policy fulfills that obligation.
• Right of Access: You may request a copy of the personal data that 8k8apk holds about you at any time. We will respond to verified access requests within fifteen (15) business days.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update basic account information directly through your account settings, or contact support for assistance with KYC records.
• Right to Erasure (Right to be Forgotten): You may request deletion of your personal data. Please note that this right is subject to our legal obligations to retain certain data under AMLA, PAGCOR regulations, and other applicable laws. We will inform you of any data we are legally required to retain and the applicable retention period.
• Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format for transfer to another service provider where technically feasible.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to our ability to demonstrate compelling grounds for such processing.
• Right to Lodge a Complaint: If you believe 8k8apk has handled your personal data in a manner inconsistent with RA 10173, you have the right to file a complaint with the National Privacy Commission of the Philippines (www.privacy.gov.ph).

To exercise any of the rights listed above, please contact our Data Protection Officer via email at [email protected] or through the 24/7 live chat on the Platform. We may require you to verify your identity before processing your request to protect against unauthorized access to your data.

The 8k8apk Platform is strictly restricted to individuals who are at least 21 years of age, as mandated by PAGCOR regulations governing online gaming in the Republic of the Philippines. 8k8apk does not knowingly collect personal data from any person under the age of 21.

All player accounts undergo age verification during the KYC process. Any account found to belong to a person under 21 years of age will be immediately suspended, all associated balances will be forfeited, and the personal data of the underage individual will be securely deleted from our systems — except to the extent that retention is required for regulatory reporting purposes.

If you are a parent or guardian and believe that a minor in your care has registered on the 8k8apk Platform, please contact us immediately at [email protected] so that we can take prompt action to address the matter.

The 8k8apk Platform may contain links to third-party websites or services, including payment provider portals (such as the GCash and Maya apps) and regulatory information pages. These third-party sites operate under their own privacy policies, which are entirely independent of this Policy.

8k8apk does not accept any responsibility or liability for the privacy practices, content, or security of any third-party websites that you access via links on our Platform. We encourage you to review the privacy policy of any third-party site before providing them with your personal information.

8k8apk reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, new regulatory requirements, or improvements to our Platform. The date of the most recent revision is always displayed at the top of this page.

When we make material changes to this Policy — such as changes to the categories of data we collect, new data sharing arrangements, or significant changes to your rights — we will notify you by:

• Sending an email notification to the address associated with your 8k8apk account, and/or
• Displaying a prominent notice on the 8k8apk Platform upon your next login.

Your continued use of the 8k8apk Platform after any amendment to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with a revised Policy, you should cease using the Platform and may request account closure by contacting our support team.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 8k8apk handles your personal data, please contact our Data Protection Officer through any of the following channels:

• Live Chat: Available 24/7 directly on the 8k8apk Platform — the fastest way to reach our team.
• Email: [email protected] — please use the subject line "Privacy Request" and include your registered username for faster processing.

We aim to acknowledge all privacy-related inquiries within two (2) business days and to resolve them within fifteen (15) business days. For complex requests involving large volumes of data or requiring legal review, we may extend this period by a further fifteen (15) business days and will notify you accordingly.